If you need to return an item that doesn’t reach your expectations or it is faulty, follow the next steps. Our aim it is to make it simple. If by any chance you have any questions, please contact us at firstname.lastname@example.org .
To receive a refund, the items should be unused and in a saleable condition, with their original packaging, exactly the way you receive it. You should include your invoice and a copy of the completed return form. Ask for the ‘Return Form’ at email@example.com.
Certain products cannot be returned. Check with us if this applies to your goods.
Depending on your problem, we will offer a repair or if it is not possible we will replace the item.